fbk77 Privacy Policy
Your personal information is completely safe with us. Learn how fbk77 collects, stores, and uses your data.
Introduction and Scope
fbk77 ("we", "us", or "the fbk77 platform") is a trusted online casino and betting platform in Bangladesh. This privacy policy sets out how we collect, use, store, and protect the personal information of our users.
By using our website or services, you are considered to have accepted the terms of this privacy policy. This policy applies to all fbk77 services — including website browsing, account registration, financial transactions, and customer support.
We place the highest priority on user privacy. Through SSL encryption and modern security technology, fbk77 ensures that your information remains protected at all times.
What Information We Collect
fbk77 only collects information that is essential for operating our services properly. We do not collect any unnecessary or excessive data.
Personal Identity Information
- Full name and date of birth (for age verification)
- National ID number or passport number
- Residential address
- Email address
- Mobile phone number
Financial Transaction Information
- bKash, Nagad, Rocket, or Upay mobile wallet number (partial, not full)
- Bank account details (for verification purposes only)
- Deposit and withdrawal history
- Transaction date, time, and amount
Technical Information
- IP address and device identifier
- Browser type and operating system information
- Login date, time, and location
- Information collected through cookies and similar tracking technologies
- Website activity logs and session data
Gaming Activity Information
- Play history and betting records
- Bonus and promotion usage information
- VIP level and points information
- Game preferences and habits
Purpose of Data Use
fbk77 uses the information it collects only for the following purposes:
Account management and verification
We use your personal information to confirm your identity and maintain account security. Age verification is essential to prevent those under 21 from opening an account.
Financial transaction processing
Transaction data is used to process deposit and withdrawal requests, prevent fraudulent activity, and ensure financial security.
Service improvement
User activity is analysed to improve the gaming experience, offer relevant promotions, and enhance platform performance.
Customer support
Our 24/7 support team may use your account information to provide fast and effective resolution of any issues you encounter.
Responsible gambling assurance
Gaming activity data is used to detect unusual gaming behaviour and to implement responsible gambling policies.
Data Sharing and Disclosure
fbk77 never shares your personal information with unauthorised third parties. However, information may be disclosed in the following limited circumstances:
Service provider partners
Only the necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay, bank transfer), technical infrastructure, and customer verification. These partners are required to comply with our privacy standards.
Legal obligations
If disclosure of information is required as part of a court order, government directive, or legal process, fbk77 will cooperate in accordance with the law.
Fraud and scam prevention
If serious fraudulent activity or potential criminal conduct is identified, relevant authorities may be informed.
Business transfer
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new owner, but the terms of this privacy policy will remain in effect.
Data Security Measures
fbk77 uses industry-leading security technology to protect your personal and financial information.
Encryption technology
All data exchanged between your browser and our servers is protected with SSL (Secure Sockets Layer) encryption. This ensures that no one can intercept and read your sensitive information.
Secure data storage
All data is stored in encrypted form on secured servers. Access to the servers is controlled at both the physical and digital level.
Account security
- Passwords are stored using strong hashing methods
- Automatic alerts are sent for unusual login attempts
- Accounts are temporarily locked after multiple failed login attempts
- An automated monitoring system remains active to detect suspicious activity
Regular security testing
Our technology team conducts regular security reviews and tests. Any vulnerabilities identified are resolved immediately.
Cookies and Tracking Technology
The fbk77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our services.
Essential cookies
These cookies are essential for the basic functionality of the website. They are used to maintain login sessions, carry out security checks, and save preferences. These cookies cannot be disabled.
Performance cookies
These cookies are used to understand which parts of the website are being used and to improve the service. The information collected is anonymous and aggregated.
Cookie controls
Cookies can be deleted or blocked from your browser settings. However, disabling essential cookies may cause some website features to not work properly.
Data Retention Period
fbk77 does not retain user information for longer than necessary. The retention period depends on the type of information and the purpose for which it is used.
Active account data
All relevant information is retained while your account is active. Even after an account is closed, some information may need to be kept to meet legal obligations.
Financial transaction records
Financial transaction records are generally retained for up to 5 years. This is due to financial regulatory guidelines and fraud prevention requirements.
Inactive accounts
For accounts that have been inactive for a long period, we may delete unnecessary information after notifying you in advance.
Your Rights and Controls
As a user of fbk77, you have the following rights over your own information:
Right to access information
You may request to see what information we hold about you. We will provide you with a copy of the information within a reasonable timeframe.
Right to correct information
If any of your information is incorrect or incomplete, you may request that it be corrected. Many details can be updated directly from account settings.
Right to delete information
In certain circumstances you may request that your information be deleted. However, if there are legal obligations or your account is still active, complete deletion may not be possible.
Right to object to processing
You may object to your information being processed for specific purposes. Requests to stop marketing communications are accepted at any time.
Right to data portability
You may request that your information be provided in a machine-readable format.
Minors and Age Restrictions
fbk77 is strictly for persons aged 21 or older only. We do not intentionally collect information from minors.
Age verification is mandatory during the registration process. If we learn that a minor has opened an account using false information, the account will be immediately closed and all associated information will be securely deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Policy Changes and Updates
fbk77 reserves the right to change or update this privacy policy as needed. For significant changes, we will notify you by email.
The "Last Updated" date will always be shown at the end of the policy. Continued use of the platform after any changes will be taken as acceptance of the new policy.
Our support team can provide a copy of previous versions upon request.
Third-Party Links and Services
The fbk77 website may contain links to third-party websites or services. These external sites have their own privacy policies and fbk77 is not responsible for them.
Payment gateway providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. When completing a transaction, your information on those platforms will be governed by their respective policies.
Contact Us
For any privacy-related questions, concerns, or requests to exercise your rights, please contact our support team. We are available 24/7 to assist you.